What must public servants be towards government business?

• A. Impartial
• B. Biased
• C. Indifferent
• D. Partisan

Answer: (A)

Public servants must be impartial when handling government business. Impartiality means applying rules and policies evenly, making decisions based on evidence, laws, and established procedures rather than personal beliefs, political pressures, or outside interests. This neutrality helps ensure fair treatment for all citizens, keeps decisions transparent, and maintains trust in government institutions.

Choosing to be biased or partisan would tilt outcomes in favor of some groups over others and could distort resource use and policy implementation. Being indifferent would lead to neglect of duties and inconsistent service. Both undermine the integrity of public administration, whereas impartial conduct upholds fairness and accountability in all official actions.